Online Marketplace Refund Phishing Scam

How Online Marketplace Refund Phishing Scam Works

Overview: Many Indians shopping or selling on popular online marketplaces are now being tricked by fraudsters promising fake refunds or compensation for past issues. Criminals pose as support staff from sites such as OLX, Amazon, Flipkart, or Facebook Marketplace, convincing targets to share card/UPI details or install remote access apps. This scam can drain your bank balance and grant scammers control over your devices. How It Works: 1. The victim is contacted via WhatsApp or in-app message by someone claiming to be a marketplace representative or grievance officer. 2. The fraudster says a past transaction failed or overcharged, promising a quick refund. 3. To process the 'refund,' the scammer asks for UPI or card details, or sends an app link (such as AnyDesk or QuickSupport) for remote access.\

Visual Intelligence:

BharatSecure's AI has identified this as a used in scams targeting Indian users.

Who Does Online Marketplace Refund Phishing Scam Target?

General public across India

What To Do If You Encounter Online Marketplace Refund Phishing Scam

1. Do not click any links or share personal information
2. Block and report the sender immediately
3. Report at cybercrime.gov.in or call 1930
4. Inform your bank if financial details were shared

How to Report Online Marketplace Refund Phishing Scam in India

• Call 1930 — National Cyber Crime Helpline (24x7)
• File a complaint at cybercrime.gov.in
• Contact your bank immediately if money was lost
• Call RBI helpline: 14440 for banking fraud

Frequently Asked Questions

What is Online Marketplace Refund Phishing Scam?

Overview: Many Indians shopping or selling on popular online marketplaces are now being tricked by fraudsters promising fake refunds or compensation for past issues. Criminals pose as support staff from sites such as OLX, Amazon, Flipkart, or Facebook Marketplace, convincing targets to share card/UPI details or install remote access apps. This scam can drain your bank balance and grant scammers control over your devices. How It Works: 1. The victim is contacted via WhatsApp or in-app message by

How does Online Marketplace Refund Phishing Scam work?

Overview: Many Indians shopping or selling on popular online marketplaces are now being tricked by fraudsters promising fake refunds or compensation for past issues. Criminals pose as support staff from sites such as OLX, Amazon, Flipkart, or Facebook Marketplace, convincing targets to share card/UPI details or install remote access apps. This scam can drain your bank balance and grant scammers co

How to protect yourself from Online Marketplace Refund Phishing Scam?

Do not click any links or share personal information Block and report the sender immediately Report at cybercrime.gov.in or call 1930 Inform your bank if financial details were shared

How to report Online Marketplace Refund Phishing Scam in India?

Report to cybercrime.gov.in or call 1930 (National Cyber Crime Helpline). You can also contact your local police station's cyber cell.

Verify Any Suspicious Message

Check any suspicious message, link, or call for free at bharatsecure.app. BharatSecure uses AI to detect scams in real-time and protect Indian users.